Business description

Camping Aventure Mégantic is a business located in Frontenac, in the MRC du Granit, and opened its doors in 2015. This campground offers 168 camping sites for visitors, seasonal campers and ready-to-camp, and also offers the possibility to rent a Lodge on the shores of the lake Mégantic. On top of that, many activities with animation and events are organized all year round.

Mission, vision and values

Mission

Offer a multi-purpose leisure destination for everyone, in a vast, high-quality environment, as well as a wide range of activities all year-round.

Vision

Offer high-quality standards to our clients, and become a leader in the industry by maintaining our high standards, all while maintaining our 5-star certification.

Values

FAMILY, cleanliness of the resort, outstanding customer service, resting area, vacation spirit.

Challenges

Our organization has many challenges to overcome. One of which touches the issue of human resource management, mainly related to the job description and the implementation of management tools regarding the employee’s work. Moreover, the business will have other challenges to overcome regarding healthy residual-material management, as well as our orientation towards being a sustainable organization.

Elements in place

• Energy cost management based on the user-payer model;
• Our facilities designed to reduce water consumption;
• Participative management;
• Our customer satisfaction policy;
• Recycling infrastructures put at the disposition of our client and clearly identified;
• The management of lights in public areas;
• The specific attention brought to light pollution;
• The use of electrical carts on site;
• The landscape integration of buildings;
• The natural space characterization.

Elements of the action plan for development

1. Include the SD in the internal communications.
2. Include the SD in the external communications.
   1. Human resource management
   2. The sustainability of the organization through innovation.
3. Good procurement practices.
4. Energy management in the company.
5. Residual material management.
   1. Water management
   2. Greenhouse gas management
6. Environmental management of the company.

Implementation responsibility

The Camping Aventure Mégantic’s management team is committed to execute the actions targeted in the action plan, in an aim to support continuous improvement of the company towards sustainable development.