Confidentiality and protection of personal information policy
1. PROTECTION OF YOUR PERSONAL INFORMATION
Camping Aventure Mégantic understands the importance of protecting the personal information of its customers and is committed to respecting your right to the protection of your personal information. This policy explains the types of personal information that is collected, the use of it and the contexts of disclosure.
2. WHAT IS PERSONAL INFORMATION?
Personal information is a factual or subjective piece of information about an identifiable individual. However, personal information does not include business contact details, if these contact details are used to communicate with an individual regarding their employment, occupation or profession.
Subject to a few exceptions, Camping Aventure Mégantic must obtain your consent with regard to the collection, use and disclosure of your personal information. Consent can be explicit or implicit. It must also be valid, meaning you must understand the nature, purpose and impact of the collection, use or disclosure of personal information to which you consent. It may be provided orally, in writing, electronically or by a person acting on your behalf, such as an agent or attorney duly authorized for this purpose. Explicit consent is generally given when you complete and make a reservation, request or form and transmit it to Camping Aventure Mégantic. There is implicit consent when Camping Aventure Mégantic can reasonably deduce that you have consented, following an action or inaction on your part, or due to the circumstances.
4. COLLECTION OF INFORMATION
Camping Aventure Mégantic limits the collection of personal information to the information necessary for the stated purposes. As part of a reservation, purchase of products or services on the Camping Aventure Mégantic online site, certain personal information must be provided, including your name, telephone number, email address and residence address, where applicable, and the data necessary for the shipment of products and services.
It is not secure to transmit your data necessary for payment, including your credit card number, by email, SMS or through social media. In order to protect this data, please transmit it to Camping Aventure Mégantic only through the Site's online reservation platform.
Camping Aventure Mégantic has no intention of collecting personal information from minors (as defined by applicable laws). In this case, Camping Aventure Mégantic invites the parent or guardian of the minor to contact them in order to take the appropriate measures to delete this information.
5. USE OF INFORMATION
Essentially, the personal information collected allows Camping Aventure Mégantic to identify you, communicate with you, personalize its service and carry out transactions efficiently and securely. Camping Aventure Mégantic reserves the right to use the personal information obtained to carry out market studies with the aim of adequately meeting the needs of its customers and thus improving its products and services.
If you have agreed to add your email address to the Camping Aventure Mégantic mailing list, you can, at any time, choose to no longer receive marketing communications or the newsletter sent by email by contacting the customer service directly. customers of Camping Aventure Mégantic by email to the following address: firstname.lastname@example.org.
Camping Aventure Mégantic does not sell your personal information to third parties and does not use or disclose your personal information for purposes other than those for which it is collected.
For example, Camping Aventure Mégantic may collect, use or disclose your personal information, particularly in the following situations:
- if the collection of information is clearly for your benefit and your consent cannot be obtained in a timely manner;
- whether, under the law, the information is deemed to be in the public domain;
- if the information is disclosed to government authorities under anti-money laundering and anti-terrorist financing laws; Or
- in connection with tax returns to relevant authorities or other disclosures required by law.
6. PROTECTION OF INFORMATION
Camping Aventure Mégantic applies material, organizational and technological security measures to protect your personal information against unauthorized access, disclosure, copying, use or modification as well as against loss or theft. Camping Aventure Mégantic's computer systems, including certain sections of its Site, are protected by passwords and are configured so that only people who must access your personal information for the purposes of their function within of Camping Aventure Mégantic are authorized to access secure systems and databases.
7. WITNESSES AND SOCIAL MEDIA
In order to ensure proper management of the Site and optimize navigation, Camping Aventure Mégantic collects the usual data from Internet log files, including your IP address, the type and language of your browser, the frequency of access and the reference addresses of websites, in particular by using different types of cookies and conversion tags. Camping Aventure Mégantic does not profile your computer or extract any information from your hard drive. Most browsers are configured by default to accept cookies, but you can modify their configuration to refuse them or limit their use.
The Site contains discussion groups. A “discussion group” means a chat room, forum, electronic bulletin board, electronic mail or any other messaging system, space or communication mechanism made available to users through the Site or any mobile program operated by Camping Aventure Mégantic which allow interaction between Camping Aventure Mégantic, yourself and other users of the Site. Any information you disclose using these applications, including personal information, may be viewed, collected and used by other users. Camping Aventure Mégantic has no control over the information exchanged through the above-mentioned applications and therefore, it is in no way responsible for the unauthorized use or illicit appropriation by another user of any information you disclose on discussion groups.
8. ACCESS TO INFORMATION AND QUESTIONS
In accordance with the provisions of the law, you have the right to access, rectify, modify or delete personal information held by Camping Aventure Mégantic. To do this, or for any questions or concerns regarding the protection of your personal information, please contact the Camping Aventure Mégantic customer service department by email at the following address: email@example.com.
In the event of a discrepancy between the English and French versions of this policy, the French version will prevail.