Booking Policy

Payment

The payment can be made by credit card (Visa and MasterCard), as well as by direct payment or cash.

A reservation fee of 3.50 $ plus taxes is applicable for each location rented. Reservation fees are non-refundable.

Au moment de la réservation, le client doit acquitter au minimum selon l’emplacement choisi  :

-an amount equivalent to one night

Or
– 50 % du coût total de la réservation pour un séjour de 2 nuitées et plus

The balance to be paid must be paid no later than the day of the start of your stay.

A minimum of 2 nights reservation is required during those specific periods:

Weekends, Fridays and Saturdays
Everyday during high season

A minimum of 3 nights reservation is required during those specific holidays:

Journée nationale des Patriotes
Fête nationale de la St-Jean-Baptiste
Canada Day
Labor Day Weekend
Thanksgiving

Pre-authorization (Ready-to-camp)

A pre-authorization (blocked amount) of $ 200 will be made on your credit card upon arrival. If nothing has happened during your booking (breakage, theft, household surplus, etc.), the amount will be released in the days following your departure.

Modification to your reservation

For any modifications to your reservation, we ask you to contact us at 819-554-6466. A customer service agent will be happy to follow through with your request, according to the applicable procedures.

It is possible, if we are advised at least 15 days in advance, to carry out date changes or downgrading or cancellation of the stay, andes frais de 15 $ plus taxes seront chargés  (par emplacement loué). Ces frais vous seront facturés sur votre carte de crédit.

Fees equivalent to half of the reservation will be charged to your credit card for a cancellation of nights less than 14 days prior to your stay.

The entire reservation will be billed if you cancel the same day of your scheduled arrival date or if no call is made to notify us of your absence. Camping Aventure Mégantic keeps your reserved space until 11 a.m. the day after your scheduled arrival date. Beyond this deadline and if we do not receive other notices from the camper, the reservation is canceled (entire stay).

Upon arriving on site, you must pay the entirety of your reservation without a possibility of reimbursement in the case of a shorter stay.

Satisfaction Guaranteed Program:

Vous pouvez obtenir un autre emplacement ou le remboursement de son coût de location*, si vous n’êtes pas satisfait de votre emplacement initial.  Vous devez vous présenter à l’accueil du camping dans les 30 minutes suivant votre arrivée.  *Moins les frais de réservation.

Price and conditions may vary without notice

Please note that if management should restrict or prohibit access to a body of water for swimming, sliding or any other recreational equipment, for reasons beyond its control, no modification, cancellation or refund will be made. will be accepted.

COVID-19

In the event that we cannot open the campsite due to the situation on the Covid-19, you will receive a full refund of your deposit.

However, if only a few activities cannot take place such as swimming pools, the usual cancellation policies will apply.