camping-5-etoiles

Booking Policy

Please take the time to read and understand our reservation policy before completing your reservation with us.

Payment

The payment can be made by credit card (Visa and MasterCard), as well as by direct payment or cash.

A $3.50 + tax fee is applicable for every camping site rented. The reservation fees are non-refundable.

At the time of booking, the client must pay at least according to the chosen site:

  • Amount equivalent to one night stay

Or

  • 25% of the total reservation cost

A minimum of 2 nights reservation is required during those specific periods:

  • Weekends, Fridays and Saturdays 
  • Everyday during high season

A minimum of 3 nights reservation is required during those specific holidays:

  • St. John Baptiste Holliday
  • Canada Day
  • Labor Day Weekend

Pre-authorization (Ready-to-Camp and Inn)

A pre-authorization (blocked amount) of $ 200 will be made on your credit card upon arrival. If nothing has happened during your booking (breakage, theft, household surplus, etc.), the amount will be released in the days following your departure.

Modification to your reservation

For any modifications to your reservation, we ask you to contact us at 819-554-6466. A customer service agent will be happy to follow through with your request, according to the applicable procedures.

A $15 + tax fee will be charged for any downgrade or cancellation of the initial reservation if advised a minimum of 7 days prior to the reservation date. The fees will be charged directly on your credit card.

For any cancellation made within 7 days of your reservation date, a fee equivalent to half of the full reservation price will be charged to your credit card.

The full reservation price will be charged if you cancel the same day of your reservation or if your absence is not notified. Camping Aventure Mégantic will keep your reservation up to 11 hours after your reservation date. After which, if we are not notified of the campers absence, the entirety of the stay will be canceled.

Upon arriving on site, you must pay the entirety of your reservation without a possibility of reimbursement in the case of a shorter stay.

 

COVID-19

In the event that we cannot open the campsite due to the situation on the Covid-19, you will receive a full refund of your deposit.

However, if only a few activities cannot take place such as swimming pools, the usual cancellation policies will apply.