Booking Policy

Payment

The payment can be made by credit card (Visa and MasterCard), as well as by direct payment or cash.

A reservation fee of 4.00 $ plus taxes is applicable for each location rented. Reservation fees are non-refundable.

At the time of booking, the customer must pay at least depending on the location chosen:

-an amount equivalent to one night

Or
– 50 % of the total cost of the reservation for a stay of 2 nights or more

The balance to be paid must be paid no later than the day of the start of your stay.

A minimum of 2 nights reservation is required during those specific periods:

Weekends, Fridays and Saturdays
Everyday during high season

A minimum of 3 nights reservation is required during those specific holidays:

National Patriots Day
National Day of St-Jean-Baptiste
Canada Day
Labor Day Weekend
Thanksgiving

A minimum of 3 nights is required for reservations between St-Jean-Baptiste National Day and Labor Day for the following ready-to-camp:

Deluxe wooden yurt
Adopis (MégaPOD adapted for people with reduced mobility)

Modification to your reservation

For any modifications to your reservation, we ask you to contact us at 819-554-6466. A customer service agent will be happy to follow through with your request, according to the applicable procedures.

It is possible, if we are advised at least 15 days in advance, to carry out date changes or downgrading or cancellation of the stay, andA fee of 15 $ plus taxes will be charged (per rented location). These fees will be billed to your credit card.

Fees equivalent to half of the reservation will be charged to your credit card for a cancellation of nights less than 14 days prior to your stay.

The entire reservation will be billed if you cancel the same day of your scheduled arrival date or if no call is made to notify us of your absence. Camping Aventure Mégantic keeps your reserved space until 11 a.m. the day after your scheduled arrival date. Beyond this deadline and if we do not receive other notices from the camper, the reservation is canceled (entire stay).

Upon arriving on site, you must pay the entirety of your reservation without a possibility of reimbursement in the case of a shorter stay.

Satisfaction Guaranteed Program:

You can obtain another location or reimbursement of its rental cost*, if you are not satisfied with your initial location. You must report to the campsite reception within 30 minutes of your arrival. *Minus booking fees.

Price and conditions may vary without notice

Please note that if management should restrict or prohibit access to a body of water for swimming, sliding or any other recreational equipment, for reasons beyond its control, no modification, cancellation or refund will be made. will be accepted.